What is what to do when your chromebook freezes?

When your Chromebook freezes, here's what you can try:

• Wait it out: Sometimes, the Chromebook is just experiencing a temporary lag. Give it a few seconds to see if it recovers on its own.

• Close unresponsive tabs or apps: If a specific tab or app seems to be causing the issue, try to close it. You can do this by hovering over the tab and clicking the "x", or using the Chrome Task Manager (see below).

• Use the Chrome Task Manager: Similar to the Task Manager on Windows, Chrome has its own. Press <kbd>Search</kbd> + <kbd>Esc</kbd> to open it. Identify the process that is consuming the most resources (CPU or Memory) and select it, then click "End process." This can help if a specific process is locking up your system. See: https://www.wikiwhat.page/kavramlar/Chrome%20Task%20Manager

• Force restart the Chromebook: This is the most common solution. Hold down the power button until the Chromebook turns off and then press it again to turn it back on. This won't delete any of your files.

• Hard reset: If a force restart doesn't work, you can try a hard reset (also known as a powerwash). Warning: This will erase all local data (downloads, etc.), but your files stored in Google Drive will be safe. To do this:

  1. Press and hold <kbd>Ctrl</kbd> + <kbd>Alt</kbd> + <kbd>Shift</kbd> + <kbd>R</kbd>
  2. Select "Restart".
  3. Follow the on-screen instructions. See: https://www.wikiwhat.page/kavramlar/Hard%20Reset

• Check for Chrome OS Updates: An outdated operating system can sometimes cause instability. Ensure your Chromebook is running the latest version. Go to Settings > About Chrome OS > Check for updates.

• Check your internet connection: Sometimes a weak or unstable internet connection can cause the Chromebook to freeze.

• Guest Mode: If the Chromebook works fine in guest mode then there might be some conflicting extensions on your account.

• Disable Extensions: Faulty or conflicting extensions can cause issues. Try disabling them one by one to see if that resolves the problem. Go to chrome://extensions/ and disable them individually. See: https://www.wikiwhat.page/kavramlar/Disable%20Extensions

• Powerwash (Factory Reset): As a last resort, you can perform a https://www.wikiwhat.page/kavramlar/Powerwash (factory reset). This will erase all data on your Chromebook and restore it to its original factory settings. Make sure to back up any important files to Google Drive or an external storage device before doing this. Go to Settings > Advanced > Reset settings > Reset.

• Hardware Issues: If none of the above solutions work, the problem might be with the hardware. Contact the manufacturer or a qualified technician for assistance.